Account
Account & Registration
Signing up is straightforward. Head over to the
Register page, fill in your details — username, email address, mobile number, and password — then verify your account via the OTP sent to your mobile or the confirmation link sent to your email. Once verified, you're all set to start playing.
You must be at least 21 years old to register and play on 123Bet. This is a firm requirement for all Philippine players. Age verification may be requested during account setup or before your first withdrawal, so make sure your details are accurate from the start.
No. Each player is allowed only one active account. Creating multiple accounts is a violation of our Terms & Conditions and may result in account suspension or forfeiture of balances. If you've accidentally created a duplicate, contact our support team right away to sort it out.
Log in to your account and go to your profile or account settings. You can update your contact number, email address, and other personal details from there. For changes to your registered name or date of birth, you may need to submit a valid government-issued ID for verification purposes.
If you wish to deactivate your account — whether temporarily or permanently — please reach out to our support team. We also encourage you to review our
Responsible Gaming page first, as we have self-exclusion and account cooling-off options available for players who feel they need a break.
Deposits & Withdrawals
Deposits & Withdrawals
123Bet supports several Philippine-friendly payment options. You can fund your account using local e-wallets such as GCash and Maya, as well as online bank transfers from major Philippine banks. All transactions are processed in Philippine Peso (PHP). We do not accept credit cards or cryptocurrency as deposit methods.
Most deposits via e-wallet and online bank transfer are credited to your 123Bet account within a few minutes. If your deposit hasn't appeared after 15 minutes, check your transaction history first. If it still isn't there, contact our support team with your transaction reference number so we can investigate promptly.
Log in to your account and go to the withdrawal section. Select your preferred withdrawal method, enter the amount in PHP, and submit your request. Make sure your account is fully verified before requesting a withdrawal — unverified accounts may experience delays or restrictions.
Withdrawal delays are usually caused by pending account verification, incomplete KYC documents, or a withdrawal request that's still within the processing window. During peak periods, processing may take a bit longer than usual. If your withdrawal has been pending for more than 24 hours, reach out to support with your request details.
Minimum and maximum withdrawal limits may apply depending on the payment method you choose. These limits are displayed during the withdrawal process. All amounts are in Philippine Peso. For specific limit details applicable to your account, please check the cashier section after logging in or contact our support team.
Games
Games & Betting
123Bet offers a wide range of games suited to all types of players. You'll find online slots, live casino tables (Baccarat, Blackjack, Roulette), sports betting covering PBA, NBA, international football, boxing, and esports, as well as eBingo and online poker. Browse everything in the
Game Lobby.
Yes. Live casino games on 123Bet are fully optimized for mobile browsers and the 123Bet app. Whether you're on Android or iOS, you can join a live Baccarat or Roulette table from anywhere in the Philippines — Manila, Cebu, Davao, or wherever you are. A stable internet connection gives you the smoothest experience.
All slot and RNG-based games on 123Bet use certified random number generators to ensure fair outcomes on every spin or hand. Live casino games are streamed from professional studios with real dealers and physical equipment — what you see is what happens. Game results are not influenced or manipulated.
eBingo on 123Bet follows the same rules as traditional bingo — you purchase cards, numbers are drawn, and you win by completing a pattern. The difference is it all happens online in real time, with multiple players joining from across the Philippines. Check out the dedicated
Bingo page for more details on available rooms and schedules.
Some slots and casino games offer a demo or free-play mode that lets you explore the game mechanics without risking real money. Availability varies by game and provider. Live casino games and sports betting require a funded account to participate. Check the
Game Lobby to see which titles have a free-play option.
Security
Security & Privacy
Yes. 123Bet uses SSL encryption across the entire platform to protect your personal data and financial transactions. Your information is never sold to third parties. For full details on how we handle your data, read our
Privacy Policy.
Two-factor authentication (2FA) adds an extra layer of security by requiring an OTP sent to your registered mobile number or email each time you log in from a new device. We strongly recommend enabling it. Even if someone gets hold of your password, they still can't access your account without the OTP.
Change your password immediately and contact our support team. We can temporarily lock your account while we investigate. Avoid using the same password across multiple websites, and never share your login credentials with anyone — including people claiming to be 123Bet staff. Our team will never ask for your password.
Know Your Customer (KYC) verification is a standard process required before processing withdrawals or for accounts flagged for review. You'll be asked to submit a valid Philippine government-issued ID (such as a passport, driver's license, or PhilSys ID) along with a selfie for identity confirmation. The process is secure and your documents are handled with strict confidentiality.
Still Have Questions? Here's How to Get Help
The FAQ above covers the most common topics our players ask about, but we know every situation is different. If you can't find the answer you're looking for here, our support team is available around the clock to help you out. Whether you're in Manila dealing with a deposit issue at midnight or in Cebu trying to claim a promo on a Saturday morning, someone is always on standby.
You can also find more detailed information across our site. The Platform page covers how 123Bet works as a whole, while the Responsible Gaming page has important resources on managing your play, setting limits, and self-exclusion options.
Tips for a Smooth 123Bet Experience
A few simple habits go a long way toward keeping your account in good shape and your gaming experience enjoyable:
- Complete your KYC verification early — don't wait until you're ready to withdraw to discover a document is missing.
- Always log out after your session, especially on shared or public devices.
- Keep your registered mobile number active — it's how we send OTPs and important account notifications.
- Read the full terms of any promotion before opting in, so there are no surprises when you try to withdraw.
- Set a budget before you play and stick to it. Online gaming is entertainment, not a guaranteed income source.
- Download the 123Bet app for the smoothest mobile experience — visit the Download page to get it.
About Responsible Gaming at 123Bet
We care about our players' wellbeing. 123Bet is strictly for players aged 21 and above. We encourage everyone to play within their means, set time and spending limits, and take breaks when needed. If you ever feel that gaming is affecting your daily life, finances, or relationships, please visit our Responsible Gaming page for tools and resources designed to help. There's no shame in asking for support — it's the right call.